Casino / Sports
When you access degolexus — through your phone, browser, or any device — we collect only what we need to keep your account running and your sessions intact. This policy explains exactly what we collect, how we use it, and the choices available to you under applicable local law.
We collect information you provide when you open an account: your contact details, login credentials, and the payment methods you connect — including DANA, OVO, and GoPay wallet identifiers. We also collect device and session data automatically: the type of device you use, your browser or app version, and the pages you visit within the lobby. This helps us keep your session continuous whether you switch from phone to desktop mid-game or return after a gap. We use your data to authenticate your account, process transactions through your connected e-wallet, and display content in the correct language and region format for Indonesia. We do not sell your personal data to third parties. Where data is shared — for example, with payment processors to complete a DANA or OVO transaction — it is shared only as needed to complete that specific operation. Retention follows what the law requires in eligible regions. When your account is closed, we retain only the records we are obligated to keep under applicable local regulation. Everything else is removed on the schedule described in the rights section below. Availability of our service depends on local law and eligible regions.
Wallet identifiers linked to your account are used only to process transactions you initiate.
OVO connection data is stored in encrypted form and never shared beyond the payment processor.
GoPay session tokens are refreshed at each login and are not retained after your session ends.
This policy applies to data degolexus collects directly — through your account registration, your in-lobby activity, and your connected payment methods. It does not extend to third-party services you reach from our pages, including external wallet apps or provider platforms. Understanding the boundary helps you know who to contact when a question arises.
Login credentials, session tokens, and device fingerprints used to authenticate your account and maintain continuity across devices. Fully covered by this policy.
Deposit and withdrawal activity processed through DANA, OVO, or GoPay. Covered here for our records; the wallet provider's own privacy terms apply to their side of the transaction.
Pages visited, games opened, and session duration within the degolexus lobby. Covered by this policy and used only for account continuity and service improvement.
External links, wallet apps, and studio platforms accessed from our pages operate under their own privacy terms. We are not responsible for data practices outside the degolexus domain.
You have practical options for managing the personal data connected to your degolexus account. These are not just legal statements — they are steps you can actually take. To review the data we hold, log into your account and open the Account Details page; the fields there reflect what we have on file. To correct outdated contact information or update your linked e-wallet, use the Edit Profile section and follow the verification steps shown. If you believe data held about you is inaccurate, you can raise this directly through our support channel and we will review it within the timeframe shown in your ticket confirmation. To request deletion of non-mandatory data once your account is closed, contact us at the address in the support section. We will confirm receipt and respond within the period required under applicable local regulation.
Open Account Details after login to see the contact data, device records, and payment methods currently on file.
Use Edit Profile to update your name, contact address, or linked DANA, OVO, or GoPay wallet. Verification steps are shown on screen.
Contact support with your account ID and a description of the concern. We log every request and respond within the timeframe shown in your ticket.
After account closure, submit a removal request via email. We retain only what local regulation requires and remove the rest on the confirmed schedule.
If you have a question about how your data is handled, or you want to exercise a right described above, these are the direct paths to reach the right team. Include your registered account email and a brief description of your question so we can locate your record quickly.
Send your privacy question to our support address. Include your account ID and the specific data concern so the team can respond accurately.
Open the chat widget in the bottom-right corner of any page after login. State that your question is about account data and you will be connected to the right team.
Many data corrections — contact details, linked e-wallets, notification settings — can be made directly in Account Settings without contacting support at all.
Keeping your account secure across sessions is something we treat as a baseline, not a feature. Here is how that works in practice across the main areas of your data.
Data stored on our servers — including your contact details and linked DANA, OVO, or GoPay identifiers — is encrypted. Connections between your device and our platform use standard SSL protocols, visible in your browser address bar.
We use session cookies to keep you logged in across page loads and to remember your lobby position when you return. These are not used for cross-site advertising. You can review and clear cookies through your browser settings at any time.
Active account data is retained while your account remains open. After closure, transaction records required by applicable local regulation are kept for the legally mandated period; all other personal data is deleted on the schedule confirmed in your closure confirmation email.
When this policy changes in a material way, we notify you via the contact address on your account before the change takes effect. The current version is always available at this page address. Changes that affect your rights take effect only after notice.
These are the questions we get most often about how personal data works on this platform. If yours is not here, reach out through the support paths above.
We collect the details you enter during registration — name, contact information, and login credentials — plus device and session data generated when you use the platform. Payment method identifiers like your DANA or OVO account are stored only when you choose to link them.
Game studios such as Habanero, Pragmatic Play, and the others in our lobby supply game content only. They do not receive your personal account data, wallet identifiers, or transaction history. Studio integration is limited to the game content feed.
Log into your account and open the Account Details page. The fields shown there reflect the current data on file. For a more complete record, you can submit a data access request via email support — include your account ID and we will respond within the applicable timeframe.
Yes. Go to Account Settings after login, select Payment Methods, and follow the on-screen steps to update your linked DANA, OVO, or GoPay wallet. The page shows the verification fields required to confirm the change.
After you close your account, we retain only the records we are legally required to keep under applicable local regulation. Everything else is deleted on the schedule confirmed in your closure email. You can request a deletion confirmation once the retention period has elapsed.
When a material change is made, we send a notification to the contact address registered to your account before the update takes effect. The latest version is always available at this page. We do not make changes that reduce your rights without prior notice.