These terms set out what you agree to when you access degolexus, create an account, or make transactions using DANA, OVO, or GoPay. Availability depends on local law and is open to you where local regulations permit. Read each section before you proceed — your continued use of the account means you accept what is written here.
Applies to all account activity
DANA, OVO, GoPay transactions covered
Subject to local law eligibility
Live casino and slots
KETENTUAN BERLAKU
How These Terms Apply to Your Use
These terms govern every interaction you have with degolexus: opening an account, logging in across devices, adding funds through DANA, OVO, or GoPay, and browsing game titles from studios including Habanero, Pragmatic Play, and CQ9. They apply to you as soon as you complete account registration and remain in effect for as long as your account is active. Access to degolexus and its game lobby depends on whether your location and activity are permitted under local law in Indonesia. We do not extend service to regions where access is not lawful. If your eligibility changes, it is your responsibility to stop using the account and notify support. We may update these terms when our services change. When we do, the revised version takes effect from the date it is published on this page. Your account dashboard shows the date terms were last accepted. Check that date after any update before continuing to use the account. Questions about these terms can be raised through the support contact paths listed in the support section of this page.
DANA
Transactions processed via DANA are subject to wallet provider terms alongside these terms. Your degolexus account records each DANA transaction in your account history.
OVO
OVO deposits and withdrawals are captured in your account transaction log. Disputes about OVO amounts should be raised with support, referencing your transaction ID.
GoPay
GoPay transfers are logged in real time in your degolexus account wallet. The amount shown in your account wallet reflects the final confirmed transfer amount from GoPay.
CAKUPAN KEBIJAKAN
What These Terms Cover and What They Do Not
Not every part of your experience falls under these terms in the same way. Account access, wallet transactions, site content, and third-party services each sit in a different position under this policy. Understanding the boundaries helps you know where to go when something needs attention.
Account Access
Your login credentials, session history, and device continuity all fall inside these terms. You are responsible for keeping your account access details private and for activity that occurs under your login.
Wallet Transactions
Deposits and withdrawals made through DANA, OVO, or GoPay are covered by these terms as degolexus account events. The wallet provider's own terms also apply to the transfer on their side.
Site Content
Game titles from studios such as Bigtime Gaming, JDB, and Spadegaming are made available through degolexus under content agreements. These terms cover your access to that content; the studios' own rules govern the game mechanics.
Third-Party Services
External links, payment gateways, and wallet apps sit outside these terms once you leave the degolexus account environment. degolexus is not responsible for the content or practices of those external services.
HAK PENGGUNA
Actions You Can Take Under This Policy
You have practical options available when you need to review, correct, or question anything tied to your degolexus account. Your account dashboard — accessible after login — holds your full transaction history, accepted terms version, and wallet balance in one place. If a detail in your account profile is incorrect, you can update it directly in the account settings section or raise a correction request through support. If you have a question about how a specific term applies to your situation, the support team can walk you through it. For anything that requires a formal written request — such as asking us to review a decision or confirm what data is held on your account — you can send that request using the contact details in the support section below. We aim to acknowledge written requests within the period stated in your account policy details page.
Review Your Records
Open your account dashboard after login to see your full transaction history, wallet activity, and the terms version you accepted. All activity linked to DANA, OVO, or GoPay transfers is listed there.
Correct Account Details
If your name, contact details, or payment method information is wrong, go to account settings and update it directly. For changes that require identity verification, follow the steps shown on that page.
Raise a Question
Use the live chat or email contact paths to ask about a specific clause or how it applies to your account. Include your account ID and the relevant transaction or session reference.
Request a Policy Review
If you believe a decision was applied incorrectly under these terms, you can submit a written review request. Details on how to send that request are in the support section below.
KONTAK KEBIJAKAN
How to Reach Us About These Terms
Three contact paths are open when you need to raise a terms-related question or submit a formal request about your account. Each path is suited to a different kind of inquiry — use the one that fits what you need.
Live Chat
Open your account and use the live chat widget for questions about how a specific term applies to your current session or wallet transaction. This is the fastest path for account-specific questions.
Email Support
Send a written inquiry or formal policy request to the support email address shown in your account contact page. Include your account ID and a clear description of the terms question or correction needed.
Help Center
The help center inside your account contains a dedicated terms and conditions section with clause-by-clause notes. Check there first for common questions before raising a support ticket.
KEAMANAN AKUN
How We Handle Your Data and Account Security
Your account security and the handling of information connected to it are governed by these terms alongside our privacy practices. We do not share your account data with third parties outside of what is needed to process your DANA, OVO, or GoPay transactions and operate your account. Session data from your device is used to support account continuity — so that returning to degolexus on your phone or another device picks up where you left off without losing your wallet state.
Data Handling
Information you provide during account registration is held for the purpose of running your account and processing transactions. We do not sell account data. Retention periods follow what is stated in your account privacy notice, accessible after login.
Cookies and Session Data
Cookies maintain your session state across devices. You can review and adjust cookie settings through your browser. Disabling session cookies may affect how your account loads and whether your wallet state persists between visits.
Account Security Practices
Keep your login credentials private. If you suspect your account has been accessed without your knowledge, use the account security section to change your credentials and notify support immediately with your account ID.
Requesting Changes
To request a change to how your account data is held, or to ask what information is associated with your account, send a written request using the email support path. The process and expected response period are described in your account policy details page after login.
PERTANYAAN UMUM
Common Questions About These Terms
These are the questions we hear most often about how these terms work in practice. If your question is not here, the support paths above can help.
When do these terms apply to my account?
These terms apply from the moment you complete account registration and remain in place while your account is active. Each time you log in, deposit via DANA, OVO, or GoPay, or access game content, you are operating under the current version of these terms.
How will I know if the terms have been updated?
The date the terms were last updated is shown on this page and in your account dashboard after login. We publish changes here before they take effect. Check your dashboard date after any update to confirm the version you last accepted.
What happens if I disagree with a change to the terms?
If you do not agree with an updated version of the terms, you should stop using your account and contact support to discuss your options. Continued use of the account after an update is published means you accept the revised terms.
Can I ask for a record of what data degolexus holds on my account?
Yes. Send a written request using the email support path with your account ID. The process for handling that request and the expected response period are described in your account privacy notice, which you can access after login.
What should I do if I think a term was applied incorrectly to my account?
Submit a written review request through email support with your account ID and a description of what happened. Include any relevant transaction ID or session reference. The support team will review the application of the relevant clause and respond in writing.
Does using DANA, OVO, or GoPay mean I accept additional terms?
Yes. Each wallet provider has its own terms that apply to transfers on their side. Your degolexus account records the transaction as a degolexus event, but the wallet transfer itself is also subject to DANA, OVO, or GoPay terms respectively. Review those separately through each wallet app.
Casino / Sports